Author
Lee Mostari
Director of Customer Success, NICE Customer Experience Analytics solutions
About Lee
Lee Mostari leads a team of highly experienced Transformation and Insight Consultants. The role of Lee's Team is to identify best practices from their own practical applications of customer experience improvements in operational environments and to show how other NICE users can get the most out of their customer experience programs. Drawing from his extensive understanding of the customer experience, Lee is responsible for delivering truly transformational customer experience initiatives.