NICE VoC positioned furthest to the right for technology excellence and recognized for its superior AI-infused solution that powers real-time actions in Quadrant Knowledge Solutions report
NHS Lothian’s successful deployment of NICE NEVA Assist and NEVA Unattended has resulted in a 50% reduction in end-to-end triage time
Penrith City Council provides exceptional experiences for residents and transforms its contact center operations with NICE CXone
NICE Actimize’s Data IQ Clarify SaaS workflow solution will also be used to facilitate compliance with KYC/Anti-Money Laundering requirements
IGT sees fast, global growth utilizing NICE CXone
For the fourth consecutive year, NICE Actimize emerges as the highest-scoring vendor across Technology Excellence and Customer Impact metrics in the SPARK Matrix™ ranking
FluenCX is a complete suite of digital CX solutions harnessing data and AI to deliver intent-driven smart self-service
NICE recognized in 2022 Gartner® Critical Capabilities for Contact Center as a Service
Leveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale
NICE is recognized for successfully employing a targeted strategy around cloud, platform and next-gen digital in support of the financial services industry
