Agent for Salesforce
Learn how CXone Agent for Salesforce provides a consolidated agent desktop for fast, personalized service.
Ensure agents are compliant
Learn how Trupanion uses CXone Interaction Analytics to their manage contact center compliance needs.
Customer satisfaction surveys help NextGear Capital improve quality
NextGear Capital is the largest independent inventory finance company in North America, providing credit for dealers to purchase car inventory. With a customer base of more than 22,000 dealers, NextGear Capital also provides a robust array of services and support. Learn how NextGear Capital gets customer feedback using NICE inContact’s Customer Satisfaction Survey tool to continuously improve customer experience.